Bluprint — Returns & Exchanges

Bluprint · Returns & Exchanges

Changed your mind?
We've got you.

Returns and exchanges, handled simply. Tell us what happened, choose what you'd like to do, and we'll take it from there.

📦

7-day window. Raise your request within 7 days of delivery. Items must be unworn, unwashed, with original tags and packaging. All requests are reviewed by our warehouse before approval.

Key terms before you start ▾

For any wrong, damaged, missing or tampered claim, a complete unedited unboxing video (all sides + shipping label, one continuous take) is mandatory for verification.
Items must be unused, unworn, tags intact, in original packaging — subject to warehouse inspection.
Exchanges are for a different size of the same piece. If your requested size is unavailable, we issue a credit note for the same amount.
₹150 fee applies to voluntary returns & exchanges. Free if the fault is ours — wrong size, wrong product, or damage caused by us.
Refunds are issued as store credit (credit note), valid 12 months. Want a different product? Choose Return, then shop anything with your credit.

Read the full policy →

1Your Details

Full Name *

Required.

Phone *

Min 8 digits.

Order ID *

Required.

Email *

Enter a valid email.

2What would you like to do?

Return

Refund as store credit

Exchange

Different size, same piece

Please choose return or exchange.

How returns work: Your refund is issued as a store credit (credit note), valid 12 months. If you'd rather have a different product, choose Return — then use your store credit to buy anything you like.

Was this our mistake? *

Yes

We sent the wrong size / product

I'd like a different size

Please let us know.

Size you'd like *

Please pick a size.

If your requested size is unavailable at the time of processing, we'll issue a credit note for the same amount instead — no money lost.

Free exchange — on us. Since this was our error, there's no fee. We just need clear photos and a complete unboxing video to verify, so we can fast-track the correct piece to you on priority. Upload below in step 3.

3Item Details

Product Name *

Required.

Size Ordered *

Required.

Reason *

Required.

Tell us more optional

0/400

Photos of the item optional

Drop photos or tap to upload

Up to 4 · JPG / PNG

Clear shots of the tag, the fit, and any defect.

At least one photo is required for this claim.

Unboxing video *

Required for this claim. The video must be one continuous, unedited take — start before opening, show all sides of the sealed parcel and the shipping label, then the full opening. Large file? Tick the box below and email it to wecarebluprint@gmail.com with your Order ID.

Please confirm you have the unboxing video.

4Pickup Location

Where should we pick up from? *

Delivery address

Same as my order

New location

Pick up elsewhere

Please choose a pickup option.

Full Pickup Address *

Required.

City *

Required.

State *

Required.

Pincode *

6 digits.

Contact at pickup optional — if different from above

5Confirm

6Reverse Pickup Fee

Reverse pickup & handling₹150

Request type—

Amount to pay₹150

Almost done. Complete the ₹150 pickup fee to confirm your request. Once paid, we schedule the reverse pickup within 24–48 hours and confirm on WhatsApp.

Please fill all required fields and tick the confirmation box before continuing.

Pay ₹150 & Confirm Request

Secured by PayU · UPI, Cards, Net Banking

✓

Request received.

Thank you. Our team will verify the details and confirm your pickup on WhatsApp within 24–48 hours. For our-error claims, please email your unboxing video to wecarebluprint@gmail.com with your Order ID if you haven't already.

Returns & Exchanges

Changed your mind?We've got you.

Request received.

Changed your mind?
We've got you.